Run Order Management provides the most complete, flexible sales order management processes for fulfilling the perfect order and satisfying your customers partners and employees . You can manage the complete order-to-cash process.
Your sales organization can manage the complete sales-order management cycle and handle post-sales activities with sales management and service functionality with Run OM. The Run OM application addresses a wide range of customer-focused processes – from selling products and professional services to handling aftermarket processing of warranty claims, service orders, and returns.
In addition to accelerating the order-to-cash process and improving customer service, you can increase revenues and profit margins, reduce the operating cost of sales, improve productivity, and reduce total cost of ownership.

Improve Operational Efficiency for Your Order-to-Cash Process

The quote-to-cash process typically consists of three main tasks:
Capturing the Perfect Order which consists of functions such as product selection, configuration, pricing, promotions and cross/up sell
Orchestrating Flawless Fulfillment which consists of workflow logic to determine how a specific order/order line should be processed
Execute Timely Fulfillment which requires order information to flow to back end systems such as manufacturing, inventory, shipping, financials, etc.
The Run Order Management solution allows the creation of an integrated, seamless order-to-cash process across these three steps by providing the following capability:
Accurate capture of customer orders across multiple channels
Streamlined orchestration of order details for seamless fulfillment execution
Communication of order status information to customers throughout the order lifecycle
Pre-integration with Run fulfillment modules such as inventory, order promising, manufacturing and financials
The integrated order-to-cash process provided by Run Oder Management will allow companies to realize benefits that include:
Enhanced customer experience through selection of the right product at the right price, accurate order promising and automatic order status updates from fulfillment systems to multiple channels
Reduced operational costs through faster order entry, reduced order errors and reduced manual steps for fulfillment processing
Increased revenue through targeted cross/up selling, margin maximization and faster order processing